Terms of Policy

These Terms of Policy (“Terms”) govern your access to and use of the services provided by PUNOMO. By using our website, products, and services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our services.


1. Company Information

  • Company Name: PUNOMO

  • Email: punomo.us.1@gmail.com

2. Acceptance of Terms

By accessing or using the PUNOMO website and services, you agree to be bound by these Terms. If you do not agree with any of the terms, you must not use the website or services.


3. Services Provided

PUNOMO provides high-performance home systems, including climate control, intelligent cleaning, and living-enhancement technologies. These services include:

  • Sale of eco-engineered appliances and home systems

  • Delivery and installation of products

  • Customer support services

We reserve the right to update or modify our services at any time.


4. Account Registration

To access certain features of the website, you may be required to create an account. You agree to provide accurate, complete, and up-to-date information when registering and to update your account details as necessary.

You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.


5. Order and Payment Terms

  1. Order Acceptance: All orders placed on the website are subject to acceptance by PUNOMO. We may reject any order for any reason, including if the product is out of stock or if payment cannot be processed.

  2. Pricing: All prices listed on the website are in [currency] and are exclusive of taxes, shipping, and other fees unless otherwise stated.

  3. Payment: Payment for products must be made at the time of purchase using the available payment methods, including credit/debit cards, PayPal, and other methods as offered on the site.

  4. Shipping and Delivery: Delivery times are estimates and may vary depending on the shipping method, location, and availability. You will be notified of any delays.


6. Product Warranty

PUNOMO offers a [12-month] warranty on all products from the date of purchase, covering defects in materials or workmanship. This warranty does not cover damages caused by misuse, unauthorized modifications, or accidents.

For more details, please refer to our Warranty Policy.


7. Returns and Exchanges

We strive to ensure customer satisfaction with every purchase. Please refer to our Returns Policy for information about returning products, exchanges, and refunds.


8. User Conduct

When using our website and services, you agree not to:

  • Violate any applicable laws or regulations.

  • Engage in any activity that interferes with or disrupts the operation of the website.

  • Use the website to transmit harmful, offensive, or illegal content.


9. Intellectual Property

All content on the website, including text, images, logos, and trademarks, is the property of PUNOMO or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content from the website without express permission.


10. Limitation of Liability

To the maximum extent permitted by law, PUNOMO is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products. Our liability for any claim is limited to the amount paid for the product or service.


11. Indemnification

You agree to indemnify and hold PUNOMO harmless from any claims, damages, or losses arising from your use of the website, products, or services, or from your violation of these Terms.


12. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.


13. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content or practices of these third-party sites. You access third-party sites at your own risk.


14. Modification of Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website and services after changes have been made constitutes your acceptance of the updated Terms.