Thank you for shopping with PUNOMO. We are committed to delivering your products in a timely and efficient manner. This Shipping Policy outlines our shipping practices, including shipping methods, delivery times, and shipping fees.

1. Shipping Methods

We offer various shipping methods to ensure that you receive your products in the most convenient and timely manner. The available shipping options depend on your location and the products you order.

• Standard Shipping: Typically takes 5-7 business days for delivery.

• Express Shipping: Typically takes 2-3 business days for delivery.

• International Shipping: Delivery times vary depending on the destination country and customs processing, typically ranging from 7-15 business days.

2. Processing Time

Once your order is placed, we begin processing it immediately. Most orders are processed and shipped within 1-2 business days. However, during high-demand periods or sales events, it may take slightly longer to process your order. You will receive an email notification with tracking information once your order has shipped.

3. Shipping Rates

Shipping rates are calculated based on the weight of the products, the destination, and the selected shipping method. You will be able to view the total shipping cost at checkout before completing your purchase.

• Free Shipping: We offer free standard shipping for orders over [specific amount] in certain regions.

• Standard Shipping Fee: The cost will be calculated based on the weight and destination of the order.

• Express Shipping Fee: Available for a flat rate or calculated based on the destination.

4. International Shipping

We ship to many countries worldwide. International shipping rates and delivery times will vary depending on the destination country.

• Customs and Import Duties: Please note that any customs duties or taxes imposed by the destination country are the responsibility of the customer. We recommend checking with your local customs office for more information before placing an order.

• Delivery Time: International deliveries may take longer due to customs clearance and international shipping logistics. Estimated delivery times will be provided at checkout.

5. Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can track your shipment using the tracking number provided, or by visiting the carrier’s website.

6. Address Accuracy

Please ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or non-delivery due to incorrect or incomplete addresses.

If there is an issue with your address or if the carrier returns your package due to address issues, we may charge an additional shipping fee to resend the order.

7. Shipping Delays

While we strive to meet our estimated delivery times, PUNOMO cannot guarantee delivery dates. Occasionally, shipments may be delayed due to factors beyond our control, such as extreme weather, carrier delays, or other unforeseen events. If your order is delayed, we will notify you with updated delivery information.

8. Lost or Damaged Shipments

We take every precaution to ensure your order arrives safely. However, in the unlikely event that your order is lost or damaged during shipping, please contact us at punomo.us.1@gmail.com as soon as possible. We will work with the carrier to resolve the issue and arrange for a replacement or refund if necessary.

Please keep all packaging and take photos of any damage for reference when contacting us.

9. Local Pick-Up Option

For certain locations, we may offer a local pick-up option. Please contact us at punomo.us.1@gmail.com for more information on this service and its availability in your area.

10. Changes to Shipping Policy

We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are handling your orders.